Keeping your information secure is
our commitment

7777x ("we", "our", or "the platform") takes your privacy very seriously. This privacy policy explains what information we collect about you when you use the 7777x website and services, how that information is used, who it may be shared with, and what rights you have over your own data.

This policy applies to all services provided by 7777x — including browsing the website, creating an account, making financial transactions, playing games, contacting customer support, and receiving promotional communications. By using the site, you are considered to have accepted the terms of this privacy policy.

This policy applies only to the 7777x platform. If our site contains links to third-party websites, those sites have their own privacy policies and we are not responsible for them.

7777x collects different types of information through various methods. Each type is described in detail below.

2.1 Information You Provide

Information you give us directly when registering or using our services:

• Full name, date of birth, and gender
• Email address and mobile number
• Residential address
• Government-issued ID details for identity verification (national ID card or passport)
• Payment method details (bKash, Nagad, Rocket, or bank account information)
• Messages and complaints you send to customer support

2.2 Automatically Collected Information

Information that is collected automatically through technical means when you use the site:

• IP address and device type
• Browser type and operating system
• Time of accessing the site and duration of visit
• Which pages you visited and where you clicked
• Gaming activity and betting history
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

For the purpose of identity verification or fraud prevention, we may occasionally verify additional information through trusted third-party service providers. In such cases, only the necessary information is used and full confidentiality is maintained.

7777x uses your information only for legitimate and necessary purposes. The main reasons we use your information are:

3.1 Service Operation & Improvement

• Creating, managing, and securing accounts
• Processing deposits, withdrawals, and transactions
• Personalising the gaming experience
• Improving platform functionality
• Identifying and resolving technical issues

3.2 Legal Compliance

• Completing identity verification (KYC — Know Your Customer) processes
• Complying with anti-money laundering (AML) regulations
• Implementing responsible gaming guidelines
• Responding to requests from applicable legal authorities

3.3 Communication & Customer Support

• Sending important account-related notifications
• Providing support via 24/7 live chat and email
• Informing you about promotional offers and bonuses with your consent
• Sending transaction receipts and confirmation messages

3.4 Security & Fraud Prevention

• Detecting and preventing suspicious activity
• Blocking unauthorised access to accounts
• Preventing attempts to create multiple accounts
• Ensuring the overall security of the platform

7777x never sells your personal information to third parties for commercial purposes. However, limited information may be shared in the following circumstances for service operations:

4.1 Service Providers

Only the necessary information is shared with trusted providers who assist with payment processing (bKash, Nagad, Rocket, and bank transfers), identity verification, and technical infrastructure management. These organisations are contractually bound to meet our privacy standards.

4.2 Legal Authorities

If we are required to provide information to comply with a court order, a valid request from a government agency, or applicable legal obligations, we will do so following the legal process and will notify you where possible.

4.3 Business Changes

In the event of a future merger, acquisition, or transfer of part of the business, your information may also be transferred. In such cases, the protections of this privacy policy will continue to apply.

4.4 With Your Consent

Beyond the above, we do not share your information with any third party without your explicit written consent.

7777x has implemented industry-standard technical and organisational security measures to protect your information:

5.1 Technical Security

• All data transfers are secured using SSL (Secure Socket Layer) encryption
• Sensitive information is stored using advanced encryption methods
• Secure and regularly updated server infrastructure is used
• Firewalls and intrusion detection systems are active
• Two-Factor Authentication is available for account access

5.2 Organisational Security

• Only authorised personnel have access to personal information
• Staff are bound by confidentiality agreements
• Regular internal reviews on data protection are conducted
• Emergency plans are in place to address any security breach quickly

However, transmitting information over the internet is not entirely risk-free. We strive for the highest level of protection, but no method can be claimed to be 100% secure.

7777x retains your information only for as long as necessary. The general rules are as follows:

• Information for active accounts is retained for as long as the account remains open.
• Even after an account is closed, relevant information may be kept for a specified period for legal compliance, dispute resolution, or security review purposes.
• Financial transaction records are retained in accordance with applicable legal requirements.
• Information collected for marketing communications is deleted if you withdraw your consent.

Once the required period has passed, information is securely deleted or converted into a form that cannot be used to identify you.

You have the following rights over your own personal information. If you wish to exercise these rights, please contact our support team.

7.1 Right of Access

If you want to know what information we hold about you, you can make a request to us. We will provide you with that information within a reasonable time.

7.2 Right to Rectification

If any information in your profile is incorrect or incomplete, you can request that it be corrected. We will verify and correct it as soon as possible.

7.3 Right to Erasure

In certain circumstances, you can request that your information be deleted. However, if there are legal obligations or relevant ongoing matters, this request may be fully or partially restricted.

7.4 Right to Object to Processing

You can object to the use of your information for certain purposes, such as marketing communications or profiling. If your objection is valid, we will stop the relevant processing.

7.5 Right to Data Portability

You can request your own information in a structured, commonly usable format, so that it can be used elsewhere if needed in the future.

7.6 Right to Withdraw Consent

For any data processing carried out on the basis of your consent, you can withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of prior processing.

7777x uses cookies and similar technologies to operate the website properly and to improve your experience.

8.1 Essential Cookies

These cookies are essential for the basic functionality of the site — such as remembering your login status, ensuring transaction security, and preventing fraud. Without them, the site cannot function properly.

8.2 Functional Cookies

These cookies are used to remember your preferences and personal settings, so that you have a better experience the next time you visit the site.

8.3 Analytics Cookies

Analytical data is collected to understand which parts of the site are used most. This information is used for overall improvement and is generally non-identifiable.

You can control cookies by changing your browser settings, but disabling essential cookies may cause some parts of the site to not work properly.

For the operation of 7777x services, your information may be processed or stored on servers outside Bangladesh. In such cases, we ensure that:

• Data transfers are always conducted in accordance with the protection standards of this privacy policy.
• Third-party processors are bound by appropriate data protection agreements.
• Our commitment to keeping data secure in accordance with applicable legal frameworks is upheld.

The 7777x platform is intended only for those aged 21 and above. We do not knowingly collect any personal information from anyone under the age of 21. Age is verified at the time of registration.

If we become aware that a minor has used our services, the relevant account will be closed immediately and the collected information will be deleted. If you believe a minor has opened an account on our site, please notify our support team.

7777x may update this privacy policy as needed. If there are significant changes, we will:

• Publish a clear notice on the website
• Send a notification to your registered email
• We will describe the nature of the changes in plain language

If you continue to use the site after the changes, you will be considered to have accepted the updated policy. Therefore, you are requested to check this page regularly.

If you have any questions about this privacy policy, wish to exercise your rights regarding your information, or want to submit a complaint, please contact our support team. We provide support 24/7 in both Bengali and English.